Workflow - Agent Assignment Broken in SF7 (Training)
- I set up JV Workflow Approvers in SF7 - Training
- I ran the Buffer Refresh SWU_OBUF
- Workflow went into error (no valid agent found):
- I checked the agent determination rule resolution by calling the test facility
in the agent determination rule definition tool (PFAC_DIS):
- The problem was caused many months ago when I made a change to workflow
and the "General Task" agent assignment wasn't transported. (see
saga)
- The
fix...
- I need to remember when I change a workflow task and the "General Task"
agent assignment is not transported, I need to go into ALL environments and
manually fix the problem!
The Environments that need to be updated and might be forgotten:
- SF3 (staging)
- SF6 (EDU - practise and backup training)
- SF7 (Training)
- SF8 (Prototype)
- And someday the HR test platforms